CELL WIZARD in Seabrook, TX Closed now

Reviews about CELL WIZARD

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  February 11, 2020, by Emily Garcia
  Just NO. Don't think you are going to save a little money getting your device repaired here. Sure, they will quote you a great price on the phone, but none of that will matter after a few days. My experience: 1. I call and get a quote that beats the price of local competitors, so I decide to give this local business a try. 2. Upon arrival, there are three men in the shop sitting around, one is a younger white guy that is puffing on a hooka the entire time I'm in the store. Is this a head shop or an electronics repair shop?? I mean, really. Not one to sweat the small stuff, I discuss the repair with one of the other men and agree that I will pick up my repaired device in a couple of days. 3. The day I am supposed to get my device back, I get a call saying that he found out the part is actually higher than he thought and the cost to repair would be 2.5x as much as originally quoted. The new price is now the HIGHEST in the area, so I tell him I will just come get it. He says he won't be there until 3:00. 4. I arrive at 3:00 and the doors are locked. No one is there. I call him and he says he is in Houston and it will be closer to 4:00. I express my frustration and tell him to call me when he arrives. 5. I finally just show up again and he is there (no phone call to let me know...shocker). I go to get my device from him and he has already started taking it apart. It looks much worse than it did when I left it there. 6. Take it to another REPUTABLE repair shop and am told that the internal LCD connector is damaged, and this is a result of the person that tried to remove the screen lifting it up from the center rather than from either side. 7. Long story short - I tried to save money and support a local business in my home town. End result being a $350 repair (should be $200) of not only the screen that I broke, but the internal prongs damaged by this irresponsible business owner.